The Walt Disney Company - 
Walt Disney World

Orlando, FL

Frontline Operations Cast Member

Food and Beverage Quick Service Restaurants​​​

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• Serve guests in various roles across Walt Disney World's resorts and parks

• Jump into any new location each with different theming, menus and processes without skipping beat to consistently provide excellent hospitality

• Initiate discussions with leadership to understand and improve efficiency

• Lead with character and consideration for fellow cast members​

Disney College Summer Alumni Program Intern

Magic Kingdom Attractions - Main Street Daily Operations

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• Engage with Magic Kingdom Guests from far and wide to provide unforgettable hospitality with the Main Street Daily Operations team

• Promote safety during parade, cavalcade, firework and other attractions amongst large crowds averaging more than 53,000 guests from day to day

• Trusted to inform guests of safety measures and event updates through public address microphones

• Adapt to rapidly changing environments alongside a nightly team of more than 100 cast members to provide clear communication to guests

• Support my fellow cast members through a courteous attitude, punctuality and efficiency

International Paper

Memphis, TN

Corporate Communications Intern​

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• Planned and executed project-based assignments to contribute to corporate and field initiatives, particularly for the community engagement and content strategy teams

• Collaborated to pitch, organize, and share creative content for the company’s social media channels, write external-facing articles detailing company initiatives for third party public relations firms, created employee engagement materials, and designed custom graphic presentations and templates using Powerpoint for internal use

• Created articles and edited submissions for the company-wide internal newsletter, IPToday, and intranet site in Microsoft Sharepoint CMS

• Assisted the development of the company mascot’s personality profile to use in social media, community engagement events, and internal communications

• Supported the organization of email distribution lists impacting employees company wide

• Research local events that support diversity, equity, and inclusion efforts for potential sponsorship and partnership opportunities

• Curated content while digitizing the historical archived assets ahead of company’s 125th anniversary

• Developed web pages for nearly 200 company locations across the world, and assisted in uploading translations of product pages, biographies, and other site elements across 8 languages through Drupal, an open source CMS

• Assist with C-Suite executive communications, including creative content for CEO succession materials

Rhodes College

Memphis, TN

Athletic Media Relations Assistant

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• Supported the Director of Athletic Media Relations with an energetic attention to detail in office organization, task prioritization, meeting note recordings, and brainstormed plans of action for projects and game execution

• Prepared media releases and press materials to communicate with internal and external constituents about the college’s athletics program and teams

• Assisted with training and scheduling student employees to oversee the various game management functions required for each sporting event, such as public address announcer, music, scoreboard, live stats, live streaming video, and other functions

• Regularly maintain upkeep of the athletics website that promotes Rhodes Athletics through SIDEARM (Sports Information Distribution Engine with Archives and Records Management) website management

The Walt Disney Company - 
Walt Disney World

Orlando, FL

Disney College Program Intern

Food and Beverage Quick Service Host & Trainer in Magic Kingdom​

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• Execute the five keys of safety, courtesy, inclusion, show and efficiency to give guests an unforgettable dining experience at Magic Kingdom

• Inspire fellow cast members to live a culture of inclusion that focuses on welcoming people from all different backgrounds and experiences

• Developed cast members to achieve team goals of going the extra mile for guests and each other

• Supported leadership with proactive communication for more efficient and safe operations and communications, and being trusted for across multiple locations in support and training roles

• Selected among thousands of applicants for the Disney College Program Internship and was then selected among peers to be a trainer

Chick-fil-A

Southaven, MS

​Kitchen Operations Team Lead

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• Conducted workshops in order to coach improvement upon team member performance

• Fostered a community of inclusion & a culture of teamwork and productivity while managing and continuously building better relationships with a staff of diverse individuals working to serve guests as the world’s most caring company

• Monitored and communicated operational wins, goals, opportunities or concerns to the staff through various internal communication methods

• Assisted in scheduling and monitored shift start up and shift shutdown procedures to maximize efficiency with labor

Northwest Mississippi Community College

Senatobia, MS

Sports Information Student Worker

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• Assisted with all operations for the college's athletics and broadcasts (football, baseball, soccer, basketball, and volleyball) which included traveling for out of town events and recording statistics

• Set up, operated, and broke down film, broadcast, and scoring equipment

Blu3WorldOrder

Memphis, TN

Lead Editor

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​Unfortunately, now an archived site, blu3worldorder.com was a blog site dedicated to the sports scene in Memphis - more specifically - the basketball scene.

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• Credentialed media member through Memphis Grizzlies, Memphis Hustle, and 901 FC

• Conducted interviews with athletes, coaches, and staff; wrote and developed articles

• Edited fan opinion submissions and offered feedback on writing styles and approaches

• Built professional and personal relationships that have led to repeated partnerships with The Commercial Appeal, 92.9 FM ESPN, Grind City Media, and Grizzly Bear Blues

• Learned and read situations quickly while acting on feedback